Skip to Main Content

About Primacy In-Home Care India

Bringing Australian healthcare excellence and family-centered values to Kerala

Our Story

Primacy In-Home Care India is part of the established Primacy Group Australia, bringing over 15 years of proven Australian healthcare excellence to Kerala. We're launching with internationally tested expertise, bringing Australian standards of home healthcare to Indian families.

Our mission is to provide compassionate, clinically-led care at home—safe, reliable, and coordinated with family. Drawing from Primacy Group Australia's extensive experience, we believe that the best place for healing and recovery is often in the comfort of one's own home, surrounded by loved ones.

Australian Healthcare Excellence

As part of Primacy Group Australia, we bring 15+ years of proven Australian healthcare expertise and internationally acclaimed best practices to Kerala's healthcare landscape.

  • Australian healthcare quality standards
  • Proven Australian care protocols and procedures
  • Direct training and support from Australia
  • Australian technology and innovation transfer
👩‍⚕️
👨‍⚕️
👩‍⚕️

Kerala Healthcare Team

Local expertise with Australian training

MalayalamHindiEnglish

MyCareTeam.online Platform

Our secure platform keeps families informed, coordinates care, and tracks progress in real-time.

For Families

View care plans, progress tracking, team communication

For Clinicians

Standardized assessments, documentation, reporting

📱

MyCareTeam.online

Kerala families connected to Australian healthcare excellence

Real-time Updates
Daily care reports
Family Portal
Easy communication
Health Tracking
Progress monitoring
Local Support
24/7 Kerala team

Leadership Team

Our experienced healthcare professionals are committed to bringing the highest quality care to Kerala families.

Clinical Director

RN, MSN, Clinical Leadership

15+ years in home healthcare and clinical management

Operations Manager

Healthcare Administration, MBA

Specialist in healthcare operations and quality improvement with Kerala healthcare system experience

Quality & Safety Lead

RN, Quality Management Certification

Dedicated to maintaining the highest standards of care quality and patient safety

Quality & Safety Standards

We maintain the highest standards of care through comprehensive quality assurance and safety protocols.

Staff Verification

  • Comprehensive background checks
  • Police verification certificates
  • Professional license verification
  • Reference checks from previous employers

Ongoing Quality

  • Regular clinical training updates
  • Incident reporting and analysis
  • Family feedback and satisfaction surveys
  • Continuous improvement programs

Kerala Pilot Program

We're proud to launch our pilot program in Kerala, with plans to expand across India as we grow.

Currently Serving

KottayamErnakulamPathanamthitta

Expanding Soon: More Kerala districts coming in 2025